Solution « Empirical

CRM [ Customer Relationship Management ] :
Helping you handle customers for long-term benefits… Empirical understands that no business can survive without the Customer. Customers are the backbone of every business, big or small. Through the power of Customer Relationship Management (CRM), organizations can gain a competitive advantage in acquiring customers, retaining customers and up selling and cross-selling into their installed base. Successful Customer Relationship Management (CRM) implementations do not require massive technology investments. Empirical can show how moderate investments – and a well thought-out, phased approach – can add real value. Empirical’s CRM services span the entire application lifecycle including application strategy, implementation and optimization services.
Adding real value with moderate investments : At Empirical, our CRM team possesses the expertise in implementing CRM market leaders on time, on budget and on target. TRUGlobal can plan, manage and execute a CRM implementation from start to finish or can provide support staff to assist with specific parts of the implementation. The EGC Phased CRM Implementation: Supported packages: Empirical offers: Managed Solutions tackling projects ranging from the “vanilla” to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment. Empirical service packages are created with one goal in mind – to ensure your ultimate success. EGC Phased CRM Implementation : Process management Business integration and automation Intelligent business implementation Broad CRM capabilities, from strategy through implementation, from boardroom to operations Deep understanding of critical success factors for operations Tailored CRM strategies and customer-centric solutions Significant, measurable results CRM packages supported : : Oracle CRM Siebel Clarify Microsoft CRM Salesforce
So it is not enough for executives to know where they plan to take their organizations – how they make those journeys will have a significant bearing on their companies’ eventual positioning, because not all companies are able to handle change to the same degree. We can help organizations minimize the impact of the change while transforming the business

CRM [ Customer Relationship Management ] :
Helping you handle customers for long-term benefits… Empirical understands that no business can survive without the Customer. Customers are the backbone of every business, big or small. Through the power of Customer Relationship Management (CRM), organizations can gain a competitive advantage in acquiring customers, retaining customers and up selling and cross-selling into their installed base. Successful Customer Relationship Management (CRM) implementations do not require massive technology investments. Empirical can show how moderate investments – and a well thought-out, phased approach – can add real value. Empirical’s CRM services span the entire application lifecycle including application strategy, implementation and optimization services.
Adding real value with moderate investments : At Empirical, our CRM team possesses the expertise in implementing CRM market leaders on time, on budget and on target. TRUGlobal can plan, manage and execute a CRM implementation from start to finish or can provide support staff to assist with specific parts of the implementation. The EGC Phased CRM Implementation: Supported packages: Empirical offers: Managed Solutions tackling projects ranging from the “vanilla” to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment. Empirical service packages are created with one goal in mind – to ensure your ultimate success. EGC Phased CRM Implementation : Process management Business integration and automation Intelligent business implementation Broad CRM capabilities, from strategy through implementation, from boardroom to operations Deep understanding of critical success factors for operations Tailored CRM strategies and customer-centric solutions Significant, measurable results CRM packages supported : : Oracle CRM Siebel Clarify Microsoft CRM Salesforce
So it is not enough for executives to know where they plan to take their organizations – how they make those journeys will have a significant bearing on their companies’ eventual positioning, because not all companies are able to handle change to the same degree. We can help organizations minimize the impact of the change while transforming the business

ERP [ Enterprise Resource Planning ] :

Helps Improve and streamline internal business processes…

Enterprise resource planning (ERP) performance of organizations’ resource planning, management control and operational control. The information made available through an ERP system provides visibility for key performance indicators (KPIs) required for meeting corporate objectives.

Increasingly, businesses are discovering they can save both time and resources (financial and human) by outsourcing mission critical tasks; ERP upgrades, implementation and interfaces, to highly qualified consultants that specialize in ERP systems.
If the accuracy of your Enterprise Resource Planning (ERP) database and applications is critical to your business operation and success, then you understand the importance of hiring ERP consultants that are both highly skilled and experienced.

Unifying your enterprise by providing the complete package:

Empirical Global consultants offer a full range of services and support all aspects of an ERP implementation. Empirical Global can plan, manage and execute an ERP implementation from start to finish or can provide support staff to assist with specific parts of the implementation.

The Empirical Global ERP Service Model:

Supported packages:

Empirical offers: Managed Solutions tackling projects ranging from the “vanilla” to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment. ECG service packages are created with one goal in mind – to ensure your ultimate success.

Empirical service packages are created with one goal in mind – to ensure your ultimate success.

Empirical ERP Service Model :

Analysis of the current situation
Solution proposal and analysis
Installation and administration
Application, system testing
Client Validation
Data transfer from original information systems
Implementation Tuning
End-user and administrator training, manual production
On-going support, maintenance and enhancements

ERP packages supported :

EGC supports all major ERP packages:

Oracle –
- JD Edwards
- Baan
Peoplesoft
SAP

Supply Chain Management :
Helping you build and execute strategies… Organizations are achieving operational excellence and cost competitiveness by implementing world class Supply Chain Management (SCM) processes. Successful SCM strategies integrate procurement and sourcing organizations to manage the full Supply Management process across a global enterprise and work collaboratively with critical applications and widespread partners. Empirical provides complete Supply Chain Management (SCM) implementation and integration plans and services. Our domain expertise in SCM is complemented by our experience with large-scale ERP implementations. This cross-functional skill-set is vital in successfully integrating disparate and complex systems. Empirical’s Supply Chain Management Solutions help you build and execute successful strategies; you’ll work closely with business managers to integrate the process enterprise-wide. We have proven and time-tested expertise in our comprehensive SCM offerings, which help you streamline the entire supply chain thus optimizing its performance. Our Supply Chain Strategy : Features of our SCM solutions Empirical offers: Managed Solutions tackling projects ranging from the “vanilla” to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment. Empirical’s service packages are created with one goal in mind – to ensure your ultimate success. Our Supply Chain Strategy are focused on : Inbound / Outbound Logistics Operations Purchasing Warehouse Management Demand Management Features of our SCM Solutions : Consulting Services Implementation Integration with existing IT Infrastructure Analysis and Modification Post-Implementation Support
EGC’s philosophy is to provide innovative value-add services for our clients. To provide maximum value, our enterprise solutions are combined with comprehensive assessments that are conducted to cater the solution to the unique needs of your organization. Our team of techno-functional ERP specialists has a proven track record and hands on experience with Fortune 100 and mid market firms: Our application specialists will guide you through the analysis, design and implementation helping your organization to move towards an efficient, scalable and sustainable business solution. EGC specializes in all phases of solutions delivery.

Business Intelligence :

Increasing standards, automation, and technology in general have let to vast amounts of data becoming available. Organizations gather information in order to assess the business environment. The competitive ones use Business Intelligence (BI) tools and processes to extract data, and turn it into current, accurate, relevant information upon “better” business decisions can be taken.

EGC can help you turn your unstructured raw data into relevant information. We specialize in several tools in various categories, including the following:

BI tools Supported

EGC offers: Managed Solutions tackling projects ranging from the “vanilla” to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment.

Oracle Incentive Compensation :

Oracle Solutions

EGC is well known for providing comprehensive business and industry solutions for Incentive Compensation.Every member of the our team has real-world experience in understanding how the business and best practices drive requirements, and how those requirements can be achieved using OIC tool.We have helped organizations to connect sales incentive to business objectives.

Our Specialties

Incentive Compensation plan analysis, design and implementation
Assessment of Oracle Incentive Compensation Implementation
Training on Oracle Incentive Compensation

Expertise

The OIC Practice brings together seasoned OIC experts who collectively have a total of 20 man years of expertise in Oracle Incentive Compensation in various capacities including, support, product development, extension development and consulting. Members of our practice have successfully delivered several mid to large size OIC implementations in various industry sectors included but not limited to Retail, Telecommunication, High Tech, Electronics and Media sectors. Some of the large scale implementations compensated approximately 50,000 employees and in others averaged a monthly transactional volume of 15 million.

Some of the Key clients , our consultants have worked with include.

Motorolla
Best Buy
Dell
Cox Communications.

Implementation Philosophy

Our key objective is to have our clients realize the benefits of their investment in OIC. We tend to bring best practices around industry and try to align business processes to standard functionality in Oracle system to minimize customization.

Service Offerings :

Turnkey Implementation
For validation of Solution
Assessment of Compensation Plan needs
Performance
Deep understanding to industry require ment and their relation to the incentive comp product capabilities

Adding real value with moderate investments :

The EGC Phased CRM Implementation:

Adding real value with moderate investments :

The EGC Phased CRM Implementation:

Unifying your enterprise by providing the complete package:

The Empirical Global ERP Service Model: